Start recording
Open the Record tab and tap Start Recording. Keep Negoto open while it listens overnight.
Negoto Support
Quiet support,
whenever you need it.
Learn how to use Negoto, solve common recording issues, and manage Premium or theme purchases.
Getting started
Three simple steps
Listen in the morning
Recordings captured overnight appear under Tonight’s Sleep Talk, ready to replay.
Save your favorites
Tap Save for any recording you want to keep. It will remain available in the Saved tab.
FAQ
Frequently asked questions
Select a question to reveal the answer.
I cannot start recording
Make sure Negoto has microphone permission.
- Open iPhone Settings.
- Go to Privacy & Security, then Microphone.
- Turn on Negoto.
If recording still does not start, fully close Negoto and open it again.
My sleep talk is not being recorded
Place the iPhone on a stable surface near your pillow without covering its microphones. You can also increase Recording Sensitivity in Settings.
Keep the Negoto screen open during the recording session.
How does the Sleep Talk Filter work?
The filter uses on-device speech recognition to keep recordings that contain a human voice and remove many snores or environmental noises. It also uses recognized words to create the recording title.
Choose Automatic, Japanese, or English under Recognition Language in Negoto Settings. Speech Recognition must also be enabled in iPhone Settings.
How long do recordings stay on the Record tab?
Recordings on the Record tab are automatically deleted 24 hours after they are created. Tap Save before then to keep a recording.
Are my recordings uploaded?
No. Recordings remain in the App’s local storage and are not uploaded to the Developer, AdMob, RevenueCat, or Expo. On supported devices, filtering and transcription use Apple’s on-device speech recognition. See the Privacy Policy for details.
How do I restore Premium or purchased themes?
Sign in with the same Apple Account used for the original purchase.
- Premium: tap Restore purchases on the Premium screen.
- Themes: tap Restore Purchases at the bottom of the Theme Store.
Restoring a purchase does not charge you again.
How do I manage or cancel Premium?
Monthly and annual Premium plans are managed through Apple.
- Open iPhone Settings.
- Tap your name.
- Tap Subscriptions, then Negoto.
A lifetime Premium purchase does not expire. Themes bought individually also remain available if a subscription ends.
What should I include in a bug report?
If possible, include your iPhone model, iOS version, Negoto version, the steps that caused the issue, and a screenshot. You do not need to attach your recording.
Contact
Still need help?
Send us an email and we will take a look.